30% OFF Everything Sitewide with code WARMERWEATHER & Free sHipping On orders over $75

FAQ

FAQ Bighorn

What is your return or exchange policy? 

We want you to love our products as much as we do so if you have any issues please let us know!  We accept returns and exchanges on all unworn, unwashed, unused products in original packaging within the US for up to 60 days.  We cover all shipping costs for returns & exchanges. 

We do our best to make returns and exchanges as quick and painless as possible.  Please email us your request at support@wearbighorn.com or call us at 1(720) 722 9822 and we will get working on it right away!

There are no returns for gift cards.

When can I expect my order?

We know your eager to get your stuff!  Ground orders ship out 1-3 business days after the order is placed.  2-day shipping orders ship out the following business day. Ground shipping orders will usually arrive 2-6 business days days after the order is shipped.  2-day shipping arrives on the 2nd business day after the order is shipped.  

Orders that qualify for free shipping will be shipped ground. 

What forms of payment do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, Discover, JCB and Diners.  We also accept PayPal.

Does Bighorn ship internationally? 

Yes, we do ship internationally for a flat rate of $18, unless the customer chooses an alternative shipping method at checkout.  Free shipping on orders over $75 only applies to orders shipping within the United States.

Sizing & Fit

Organic Cotton Flannel

Sizing

For our button downs and popovers ,if you are looking for a more relaxed fit or plan on layering thicker shirts underneath we recommend you order one size up from your normal size.

Don't forget we offer free returns and exchanges so if you are unsure about sizing feel free to order a couple sizes and return whatever doesn't fit.  You can also shoot us an email if you are looking for sizing help at support@wearbighorn.com.

Fit

We classify our products into two fit categories: Classic Fit and Tailored Fit.  Each product has one of these fits listed in the product description.

Classic Fit describes a more relaxed traditional fit.  Classic fit shirts will have more room through the body and arms.  Our branded tees have this fit.

Tailored Fit is a more modern or athletic fit.  It will be slightly tailored in the body and arms for a sharper look without limiting movement or being too tight for comfort.  Our button downs and the majority of our products have this fit.  If you are in between sizes, we recommend ordering the larger size.